Premier Pulse

Volume 12, Issue 1 – January 2025

As Providers, We Speak at Least Two Languages

By Scott Kanagy, DO, chief medical officer, Atrium Medical Center and Miami Valley Hospital South

When we discuss HCAHPS, we talk about two key areas: provider and nurse communication with the patient and each other. Read more.

Digital Minute: Epic In Basket Efficiency Updates

By Walter Reiling, MD, system chief medical information officer, Premier Health; and Mandy Via, system director of access, referral management, and telehealth, Premier Health

One of the areas many of our providers spend significant time on is managing the basket within the Epic EMR. There are many reasons for this, including the volume of legitimate messages we must manage as part of caring for our patients. Read more.

Optimizing Trauma and Emergency Services for Strategic Growth

By Amanda McClure, system vice president of Emergency and Trauma Institute, system transportation and regional referral center, Premier Health

Premier Health has supported EMS agencies through outreach and participation in many community events by offering medicine services. As community resources continue to be challenged, the asks have become greater. Read more.