Benefit to Patients

Patients are at the center of everything we do at Premier Health Group. As we craft a clear picture of the health of our member population, patients see the greatest benefit. With a focus on preventive care and a commitment to guide members through the care process, our patients will not only be healthier, but may be able to avoid chronic conditions in the future.

Premier Health Group offers a robust collection of programs to help patients get the care they need, when they need it.

Clinical Programs

Our patients’ day-to-day lives are sometimes full of activity. Finding the right health care resources and adhering to a treatment plan can be a daunting task for some of our members.

Premier Health Group has amassed a series of clinical programs to reach out to those patients who need guidance, have specific care needs, or who could benefit from preventive attention: 

• Care advising – A patient is assigned a registered nurse who works with the patient and physician to guide him or her through their plan of care providing education and assistance in self-management support.
• Complex Care Program - A care team of providers, RN care advisors, dietitians, pharmacists, community health workers, and social workers provide supplemental care of one or multiple chronic illnesses. The evidence based program supports patient self-management and overall health with a goal of preventing exacerbations, reducing avoidable hospital visits and medical interventions. 
• Condition Care Program – Supplies the patient the necessary education and support when they are being treated for a specific medical condition such as asthma, diabetes, or heart failure. Part of the focus is on helping the patient learn things that he or she can do themselves to manage their condition.
• Proactive Care – Identifies and documents care gaps to find proactive ways to close them.
• Prevention Care – Provides care, education, and information to partner with patients in wellness plans that help them get well and stay well.
• Transition Care Program - A care team helps a patient make a safe and comfortable transition from the hospital to home, reducing risk of readmission. Coordinated care may include home visits, follow-up appointments, and utilization of local resources. 
• Emergent Care Program - The care advisor and other health care professionals assess the patient’s needs and put him or her in touch with the appropriate providers to oversee treatment to avoid unnecessary trips to the emergency room. 
• Catastrophic Care Program - This program supports patients and his or her caregivers in the event of a substantial, potentially life-changing health condition.