Patient Guide

The skilled physicians and experienced providers at Upper Valley Family Medicine are committed to providing you comprehensive care in a professional, welcoming environment. Our facilities are equipped with a lab draw station, and we offer imaging services and occupational and physical therapy.

Appointment/Procedure Preparation

Any special instructions regarding your appointment will be discussed with you during the initial phone conversation.

We ask new patients to arrive 15 minutes prior to their initial appointment to complete any of the necessary forms from the list below: 

• Patient Registration Form - Adult
• Patient Registration Form - Minor
• Established Patient History Form
• Medical Release Form
• Verbal Communications Form
• Advance Directives Patient Education Form
• Advance Directives - Health Care Power of Attorney and Living Will

What to Expect

If you are a new patient, please be sure to bring your medications to your appointment as well as a list of allergies, a photo ID, and your insurance card(s). Established patients should bring their insurance cards to each visit. You will be asked to complete a new patient registration form annually so that your information is updated and you renew permission to bill your insurance.

All patients should come prepared to pay any co-pays, deductibles, or co-insurances at the time of their visit.

After Your Visit or Procedure

At the end of your visit we will let you know if you require follow-up care with another provider within the Premier Health network. If the physician ordered additional tests or lab work for you, our staff is happy to schedule these for you or give you the information to make the appointments yourself.

Our office communicates lab and X-ray results promptly either by phone, letter, or MyChart.

Billing and Insurance

Premier Physician Network’s customer service team is happy to answer any questions about billing and insurance you may have. Find detailed billing and insurance information in the Premier Physician Network billing section.