Patients and Families
At Premier Health, we are dedicated to making every hospital and care site a place where everyone feels truly welcomed and included from the moment they walk through our doors. Our commitment to compassionate care drives us to create a healing environment that touches lives and leaves a lasting impact. With every interaction, we honor our tradition of excellence and strive to make a meaningful difference in the lives of our patients.
Culturally Competent Care
As we care for an increasingly broad patient population, it is essential to embrace and integrate each patient's cultural beliefs into their treatment plans. By understanding their perspectives, recognizing the vital roles of family and community, and tailoring our care to honor their unique needs, we can create a more meaningful and respectful patient experience. Our commitment is to provide care that not only heals but also truly connects with the lives of those we serve.
We provide resources that shed light into the beliefs and practices of the cultural and religious groups we serve. Some of the resources we provide include:
- Cultural competence forums and education for staff on poverty, race, religion, and the multiple dimensions of diversity that reflect the patient experience.
- LGBTQIA+ staff training
- Voyce, a medical interpretation service that provides access to certified medical interpreters on-demand, 24/7, in 240+ languages.
- Spiritual care services available to all faiths. Our chaplains are ready to serve you with spiritual support and counseling, prayer, and needed sacraments such as communion.
